1. Information We Collect
We collect information you provide directly, such as:
- Name, email, phone number, and mailing address
- Social Security Number (for identity verification)
- Account numbers, balances, and transaction history
- Device information and IP address
2. How We Use Your Information
We use your data to:
- Open and manage your accounts
- Process transactions and send statements
- Prevent fraud and enhance security
- Improve our services and communicate with you
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers (e.g., payment processors)
- Law enforcement (when required by law)
- Affiliated companies for account management
4. Your Privacy Choices
You can:
- Access and update your personal information
- Opt out of marketing emails
- Request deletion of your data (subject to legal requirements)
5. Security Measures
We protect your data with:
- 256-bit SSL encryption
- Multi-factor authentication
- Regular security audits
- FDIC insurance up to $250,000
6. Contact Us
For privacy concerns:
Email: privacy@fordbank.com
Mail: Ford Bank Privacy Office, P.O. Box 951, Horsham, PA 19044